EnglishFarmacia Verde: measuring performance across ten pharmacies
A pharmacy chain in Cluj, Bihor, Mureș and Bucharest, with chief pharmacists, area managers and an HR team in Cluj.
10 pharmacies in one country, 64 people. Working language: Romanian.
This example uses a fictional company with sample data from Harmoniq. You can check the details in the demo accounts.
How do you score a pharmacist fairly across ten pharmacies?
The score has three parts, weighted by the company: sales against the pharmacy’s target, service quality and the chief pharmacist’s evaluation. All pharmacies use the same rules, with individual targets. Last month’s evaluations covered 60 people, with an average score of 92.3, corresponding to the “Good” level. Indicators without data are excluded from the calculation.
Score components
- Sales achievement55 %
- Service quality25 %
- Manager’s evaluation20 %
92.3GoodAverage for September 2026
Employees by performance level, September 2026
- Needs work 5
- Good 50
- Excellent 5
What HR sees Sign in as HR
What does the area manager see in the morning?
Elena Nistor can access only the pharmacies in their area: 7 pharmacies. The dashboard shows pending requests (2 leave requests) and checks to complete. Across the company, 8 people recorded declining scores for three consecutive months. Each manager sees only their own team.
What the area manager sees Sign in as an area manager
What happens when a pharmacy fails its check?
The monthly check includes critical criteria such as thermometer calibration and the removal of expired products. Farmacia Verde Mărăști passed with 88.9 %. Farmacia Verde Mănăștur scored 66.7 %, below the 80 % threshold. Issues are tracked through action plans with an assigned owner and deadline. For example: “Calibrați termometrul frigiderului și păstrați certificatul”, due in 7 days.
- Farmacia Verde Mărăști 88.9 % Passed
- Farmacia Verde Mănăștur 66.7 % Failed
What the area manager sees Sign in as an area manager
How do you know everyone has done the cold chain training?
Everyone must complete “Vaccine cold chain”, which ends with a test and a certificate. Of 64 people, 9 have earned their certificate. The course stays on the others’ dashboards until the deadline. New employees are enrolled automatically.
9 / 64 · Vaccine cold chain
What HR sees Sign in as HR
What information can a pharmacist access?
Mihaela Popa, farmacist at Farmacia Verde Centru, can see last month’s score (97.6), their “Good” performance level and each indicator’s contribution. They also have access to the chief pharmacist’s evaluation, their own courses, leave requests and Social.
97.6GoodMihaela Popa · Their own score, September 2026
What the employee sees Sign in as an employee
Explore Farmacia Verde
Choose a role to sign in. The address and password are filled in automatically. Sample data resets every night.
- Human resources Access to all employees, scorecards, training and company settings.
- Area manager Access to results, checks and evaluations for units in their area.
- Unit manager Access to one unit’s team: approvals, evaluations and shifts.
- Employee Access to their own results, courses and requests, as well as Social.
Password for all accounts: demo-harmoniq
Other examples
-
Casa Nova: evaluating agents beyond sales results
First question: How do you score an agent fairly, beyond the month’s commission?
91.3GoodAgent performance
-
Aurora Hotels: nine hotels, four countries, the same standards
First question: How do you score a receptionist fairly in four countries?
92.9GoodHotel team performance
-
Brava Home: tracking results across nine stores in four countries
First question: How do you score a sales associate fairly in four countries?
92.1GoodStore performance
-
Covrigăria Spicul: ten pretzel shops, ovens on at 5 a.m.
First question: How do you score the teams of ten shops by the same rules?
92.5GoodShop team performance
What would your company look like?
Try every module free with your own people and rules, or book a demo with our team.