EnglishCovrigăria Spicul: ten pretzel shops, ovens on at 5 a.m.
A chain of pretzel shops and bakeries in Iași, Suceava, Bacău, Roman and Bucharest, with an oven in every shop, bakers on the early shift and an HR team in Iași.
10 pretzel shops in one country, 64 people. Working language: Romanian.
This example uses a fictional company with sample data from Harmoniq. You can check the details in the demo accounts.
How do you score the teams of ten shops by the same rules?
The score has three parts, weighted by the company: sales against the shop’s target, the freshness and service score and the shop manager’s evaluation. The shops in Pașcani and Bucharest use the same rules, with targets of their own. Last month’s evaluations covered 60 people, with an average score of 92.5, corresponding to the “Good” level. Indicators without data are excluded from the calculation.
Score components
- Sales achievement55 %
- Freshness and service25 %
- Shop manager’s evaluation20 %
92.5GoodAverage for September 2026
Employees by performance level, September 2026
- Needs work 5
- Good 49
- Excellent 6
What HR sees Sign in as HR
What does the area manager see in the morning?
Maria Matei can access only the shops in their area: 5 pretzel shops. The dashboard shows pending requests (2 leave requests) and checks to complete. Across the company, 7 people recorded declining scores for three consecutive months. Each manager sees only their own team.
What the area manager sees Sign in as an area manager
What happens when a shop fails its hygiene check?
The monthly check includes critical criteria such as the allergen list displayed by the till and every ingredient batch written in the log. Spicul Tătărași passed with 88.9 %. Spicul Nicolina scored 66.7 %, below the 80 % threshold. Issues are tracked through action plans with an assigned owner and deadline. For example: “Tipăriți lista de alergeni actualizată și afișați-o lângă casă”, due in 7 days.
- Spicul Tătărași 88.9 % Passed
- Spicul Nicolina 66.7 % Failed
What the area manager sees Sign in as an area manager
How do you know everyone has done the allergen training?
Everyone must complete “Allergens in our products”, which ends with a test and a certificate. Of 64 people, 9 have earned their certificate. The course stays on the others’ dashboards until the deadline. New employees are enrolled automatically.
9 / 64 · Allergens in our products
What HR sees Sign in as HR
What information can a baker access?
Cristina Florea, brutar-patiser at Spicul Copou, can see last month’s score (97.6), their “Good” performance level and each indicator’s contribution. They also have access to the shop manager’s evaluation, their own courses, leave requests and Social.
97.6GoodCristina Florea · Their own score, September 2026
What the employee sees Sign in as an employee
Explore Covrigăria Spicul
Choose a role to sign in. The address and password are filled in automatically. Sample data resets every night.
- Human resources Access to all employees, scorecards, training and company settings.
- Area manager Access to results, checks and evaluations for units in their area.
- Unit manager Access to one unit’s team: approvals, evaluations and shifts.
- Employee Access to their own results, courses and requests, as well as Social.
Password for all accounts: demo-harmoniq
Other examples
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Farmacia Verde: measuring performance across ten pharmacies
First question: How do you score a pharmacist fairly across ten pharmacies?
92.3GoodPharmacist performance
-
Casa Nova: evaluating agents beyond sales results
First question: How do you score an agent fairly, beyond the month’s commission?
91.3GoodAgent performance
-
Aurora Hotels: nine hotels, four countries, the same standards
First question: How do you score a receptionist fairly in four countries?
92.9GoodHotel team performance
-
Brava Home: tracking results across nine stores in four countries
First question: How do you score a sales associate fairly in four countries?
92.1GoodStore performance
What would your company look like?
Try every module free with your own people and rules, or book a demo with our team.