Frequently asked questions

Yes. When you sign up, your company gets every module for 30 days, no card needed. At the end, you choose a plan or stay on the free plan (up to 5 people).

Two things first: it measures performance with your company’s own formulas, with scores that show how they were calculated, and it brings the whole company into an internal social network — announcements, groups, kudos, messages. Around them: people and organisation, leave, calendar, training and tests, documents, health & safety, audits, anonymous surveys and photo reporting.

The company is created on the spot. For the first set-up you import units and employees from Excel, then switch on the modules one at a time; most companies are working in Harmoniq within a few days.

Yes. Download the template, fill it in and upload it. The file is checked before the import, and one with errors imports nothing, so you are never left with half the data. The uploaded file is deleted after the import.

Romanian and English. Each person chooses their language, and their emails arrive in it. The company’s own texts (a course, an announcement) can be written in both.

Yes, in the phone’s browser, and it can be added to the home screen like an app, with notifications. Employees who don’t work at a desk read announcements, request leave, take courses and send photos straight from their phone.

Yes, on the Professional and Enterprise plans: you define the indicators, formulas, weights, levels and bonuses. On Starter you start from ready-made scorecards. Either way, every score shows how it was calculated, and a missing value never counts as zero.

From four sources, combined as you like: entered by hand, imported from Excel or CSV with a saved profile, computed automatically from the other modules (training, audits, team kudos) or sent by your own systems through the API (Enterprise).

Official announcements belong to those allowed to publish and can ask for a read confirmation; conversations live in groups, by topic. Everyone chooses their notifications, reported content goes to the moderators, and the company can turn direct messages off or keep them only for a while.

For many companies, no. The Customers (CRM) module, from the Professional plan up, keeps customers and organisations, deals by stage, activities and purchases, feedback and complaints — each tied to the unit and the person who serves it. Its figures can go straight into the KPI scores. If you already have a CRM, you can keep it and send the figures to Harmoniq through the API or from Excel.

Yes. On each manager’s record you set what they manage: a unit, an area, a department or named people. Lists, exports, approvals and scores respect it; anything outside it doesn’t appear at all. And nobody judges their own record: nobody approves their own leave or enters their own KPI values.

Yes. A person can have several placements (unit, department, position, with start and end dates); one is primary, and KPI results are attributed to it.

Yes. Under the calendar, everyone has a secret subscription address to add in Google Calendar, Outlook or Apple Calendar. An event can also be downloaded as an .ics file.

Yes, through the company’s own smslink.ro account (the company pays the provider for the messages directly). Each person chooses what they receive by SMS; by default, nothing.

Yes, in every plan. Under Company → Custom fields you define your own details for employees, units, departments, positions, teams and the company: text, number, date, yes / no, lists of choices or a link. For employees you choose who sees each field (sensitive ones are encrypted) and whether the person fills it in themselves; fields can appear in the employees list, in the Excel import and in the export.

In the Knowledge base, included in every plan: articles by topic (with attachments) and frequent questions, with search. An article can be for the whole company or only for certain units, departments, positions or roles, can have a version in each language, and the people concerned can be told when it is published.

Yes, through the company API (Enterprise): your systems read and write people, units, leave, KPIs, training, customers, documents and more, each with its own key and rights chosen per resource. The full documentation is public at harmoniq.ro/en/api.

On servers in the European Union, with encrypted backups in another location. The full list of providers is on the Sub-processors page.

Yes. The data processing agreement (GDPR art. 28) is public and accepted by the company when it signs up.

The CNP is encrypted in the database. Only people the company explicitly allows see it in full; everyone else sees part of it. It never appears in lists, the change history or logs.

No. Direct messages are read only by their participants. A message reaches the moderators only if a participant reports it.

Yes. Answers are sealed until the survey closes, then written all at once, in random order, without names or times. Results appear only from 5 responses up. The company sees who responded, not what they answered.

Only at your request, to solve a problem: support can sign in as one of your users for at most 30 minutes, with a visible banner and a record in the company’s history. It cannot accept terms, export or close the account, or change anyone’s sign-in details.

The assistant is off until you switch it on. When you use it, the data the request needs goes to the AI provider of the account you chose: Harmoniq’s account (the provider is named on the assistant’s page and does not use the data for training) or the company’s own account with Anthropic, OpenAI or Google Gemini, under your contract with that provider. Harmoniq does not keep the text of requests or answers.

The company can export all its data at any time. After the account is closed, the data is kept for an announced period, during which the account can be reopened, then deleted for good.

Each plan has a base price, in euros, excluding VAT, that includes a number of active people and an amount of storage; each extra person has a monthly price, shown on the pricing page. Modules the plan doesn’t include, and more storage, can be added on their own. Paying for the plan yearly saves you money. The free plan costs nothing and includes no add-ons.

Every active employee with an account. Deactivated or departed employees take no seat, and their account switches itself off; if they come back, the account works again and takes a seat again.